On the firewall window, select Allow an app through Windows Firewall.Type firewall on Windows Search box and click on the first search results.What can I do if Vodafone VPN is not working? 1. For that reason, we invite you to try our fixes that prove to work for many users. Whereas contacting Vodafone is a noble thing, some users have reported nil responses or the issue not fixed. The good news is that you can use another type of VPN to connect to your network. There is no way you can work around this – you will have to contact Vodafone support and ask them to enable GRE forwarding to your Vodafone user account. Vodafone refuses to forward GRE for PPTP VPN to analyze a particular issue. Below is a chart showing its pros and cons, and maybe that is why Vodafone has issues with it: Pros If your VPN is PPTP, it may be categorized into two protocols: TCP traffic on the 1723 port server, the default for the control connection, and IP GRE, protocol 47 for data flow.Ī PPTP VPN protocol is considered unsafe. You can contact Vodafone support to reassign you with a UK IP address, so you don’t experience VPN failure on Windows 11. ![]() This basically explains why some websites show their location as India and work well with other UK Internet providers who give UK IP addresses to their users. ![]() The VPN provider blocks any IP address that originated from the UK but doesn’t match the country – for security reasons. However, some reports show that they do this for security reasons and age restrictions.įor the users in the UK, the issue could be that Vodafone broadband is allocating IP addresses that belong to other Vodafone users from a different country like India. Why is Vodafone VPN not working?įrankly, Vodafone has not given clear reasons why VPNs are blocked on some users’ devices. You are wondering what to do when your VPN stops working? Fortunately, there are fixes that you can perform to enjoy your VPN experience. There are reports that Vodafone blocks some VPN protocols and access their customer care for assistance has been a nuisance and yields nothing. Some users have reported VPN not working on Windows 11 while using Vodafone broadband, which is not a good experience, especially with increased remote jobs and conferences. Until this is done the data-only SIM is inoperable as it needs to be registered before it will work.Īs mobile broadband increases in popularity, hopefully the My Vodafone portal will be improved to accommodate better customer self-service configuration for data-only SIMs.Home › VPN › How To › Fix Vodafone VPN not working issuesĬircumvention and encryption tools like VPN are being used to bypass region restrictions or maintain online anonymity across various websites and platforms. ![]() There are clearly click options and settings missing from the portal, that then require the customer having to ask the admin accounts support team to setup the data-only SIM on their behalf. On the face of it these issues were not technically complex in nature, but simply a configuration limitation of the My Vodafone portal design.Īs it stands today, the My Vodafone portal really struggles to understand pre-paid data-only SIMs (e.g., purchased from Argos) and the activation of free data-only SIMs at a later date with a data pack. In refection and conclusion, the two separate issues that I have experienced with Data-only SIMs and the My Vodafone customer account portal, clearly points to a need for this portal to be reviewed and improved by the internal development team.īoth issues I experienced ultimately had to be resolved by the internal accounts team on my behalf.
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